CRM – An Overview regarding Force Growth of Digital Firms

In today’s world, many things depend on digital business. In other words, digitization of everything has been done! So the work has also shifted to the digital forms. This makes the digital world & it’s working quite important.

Managing the works is not an easy task. It requires many different modes of work in a proper way. The force growth of computerized work has added the pressure also.

Thus to manage the works, you need a really smart tool. A CRM tool can help you in performing the tasks in a better & smarter way. The tool which let you have a complete control over the works. One such tool is, Bitrix24.


Here I will give you a complete overview of this tool. As before using this tool, you got to know about it.

What is the Bitrix24 tool?

It is a project management tool, which offers you free collaboration for your tasks. Working under a digital marketing agency requires many things viz. –

  • Project management
  • Time management
  • Document management
  • Customer Relationship management (CRM)

And this tool provides all the above-listed services.

What are the features that make CRM a better one?

The features of a software are the one which marks the difference of it. The striking features of this tool includes –

  • Content sharing
  • Instant messaging
  • Notes creation
  • Commenting & liking
  • Customizing fields & folders

By using this app, you got to know about all the features of this app in a descriptive way. Also, this app is famous for providing a high-quality service to its customers.

What is the communication setup of the tool?

The tool offers virtual telephone calling. It is connected to the internet so you can have a conversation with your teammates. Available for up to 12 users, the service offers free collaboration. Through instant messages, you can easily connect with your teammates.

How the tasks & time is managed through the tools?

For task management, there are features like the daily planner. You can plan all your work for today and for the coming days. The file sharing and project groups are also the features of which are remarkable.

For time management, this app rocks. This app includes the check-in, check-out features. It has a calendar to plan the schedules. The regular work report is very helpful to keep the exact track of the work. Event schedule helps a lot to plan the dates for the project.

So here were some of the striking features of this app.



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